The Role of AI In Recruiting 2023

Have you heard of ChatGPT? Chances are, you have—and if you haven’t, buckle up!

The generative AI tool that recently launched is making waves worldwide for its highly advanced, human-like ability to process and respond to prompts. It’s already posing challenges in academia, as students turn to the solution to write term papers and assist with exams. However, the tool’s ability to offer shortcuts, which can be seen as cheating in a classroom setting, may also be a major time-saver and efficiency-producer in realms like HR.

While ChatGPT is the newest AI tool on the block, HR professionals have increasingly been relying on artificial intelligence tools in recent years to power everything from employee communications to benefits administration. One area where experts agree HR can reap significant benefits—if a tech strategy is smartly rolled out—is recruiting.

Using AI for recruiting

Any recruiting professional will likely agree that some aspects of their work can be time-consuming—combing through resumes, checking references, sourcing new candidates, scheduling interviews. These tasks aren’t just tedious; if recruiters spend too much time clicking on LinkedIn profiles or creating calendar invites, they’re losing time on the other parts of their job that are significantly more meaningful, such as creating deep connections with candidates and eventual employees.

That’s where AI is coming in—automating those tasks that can be automated to free up recruiters’ time to do those innately human tasks that can enable the most successful hires. According to research from Tidio, more than two-thirds of HR professionals agree that AI can positively influence the recruitment process, and over 85% predict that AI could replace pieces of the recruitment process.

And it’s happening across industries: Predictive Hire found that about 55% of employers surveyed are utilizing AI technology in their recruiting strategy. Among the top areas recruiting is having an impact are candidate screening and sourcing, creating job descriptions and conducting first-round interviews. The goal of turning these tasks over to technology is to create a more seamless and efficient process, ultimately reducing time-to-fill and hiring costs, and increasing candidate and recruiter satisfaction.

What to consider

There are a number of factors that go into the success or failure of an AI-powered recruitment strategy—and employers should consider them before tapping the tech for recruiting.

While AI is being widely adopted in HR, business leaders should recognize that the technology is still emerging, and rapidly changing. That means we don’t quite yet know all of the pitfalls and challenges associated with embedding AI in a business strategy—so employers must tread carefully. Just last month, leading technology minds—including a co-founder of ChatGPT—issued a warning about the potentially harmful effects of AI, if it’s not used smartly and strategically.

To that end, employers considering heading down the AI path should thoroughly vet any vendors with which they plan to work, paying particular attention to the issue of DE&I: While some experts suggest technology can help minimize bias in the recruitment process, the algorithm is only as good as the data set on which it was built—so, depending on how the tool is created, it could actually deepen an existing DE&I problem.

Employers should also remember that technology should be an enabler—not a replacement—in the HR sphere. While tech can enhance the role HR plays and the work that it contributes to the organization, without the human touch, the recruiting process may ultimately suffer. After all, the “human” in human resources is in the name for a reason!

Your workforce, simplified.

Need help finding the best talent for your roles? Let’s work together.

Welcome to the right place to find your next big job opportunity.

Let’s work together.

August 30, 2023
Prepping for an interview can be overwhelming—especially if you’re new or out of practice. If you’re getting ready for that next opportunity or looking for a side hustle and need to brush up on your skills, we’ve got you covered! In Key Strategies to Flex on Your Next Job Interview, ISS’s very own Co-founder and CEO, Todd Bavol, shares his 30 years of experience on how to nail the interview process and get hired. at ISS
August 10, 2023
Across the board, hiring is tough right now. The Great Resignation has heated up competition for top talent, and HR and talent acquisition leaders are devoting just as much energy to trying to keep workers from walking out the door as they are to bringing new employees in. And, it’s about to get even harder. at ISS
August 8, 2023
You’ve got that itch…it’s time for a new job, a fresh opportunity, something stimulating. Perhaps you’re even looking to make a larger commitment and you’re ready to move from part-time work to full-time. at ISS
August 6, 2023
You’ve been searching “Jobs near me” online for a while, trying to determine what job is best suited for you. Maybe you are looking for a gig as a warehouse worker or customer service representative. A job is so much more than just a means to bring in income; it’s also about the work environment you are going into each day. at ISS
August 4, 2023
Whether you’re searching for your very first job, looking for an exciting new position, or striving for a career change, job searching can be overwhelming. In today’s job market there are many opportunities, which means many applications, interviews, and time spent engaging with recruiters. One of the biggest mistakes many people make in their job search is looking for any job instead of looking for the right job. That doesn’t just go for a full-time position in your dream career – even if you are looking for a part-time job, gig work, or just need a temporary position, the right fit matters and will benefit both you and the company. at ISS
August 2, 2023
Retention is a top concern for today’s HR leaders, who are being faced with an unprecedented turnover risk. According to a recent survey from PwC, 65% of employees surveyed are on the hunt for a new job, nearly double the rate from just a few months ago. With more than 10 million open jobs and an economy on the brink of bouncing back from the pandemic, the likelihood of employees seeking greener pastures is growing by the day. So, how can employers hang onto their talent? One solution may lie in internal promotions. at ISS
July 30, 2023
Getting top-tier talent through the door is quite an effort for many employers today. With the Great Resignation underway, pandemic challenges, evolving employee expectations and more, HR and hiring leaders are eager to get candidates locked in and moving right into their positions. That’s why improving onboarding should be a primary target. at ISS
July 25, 2023
The holiday season is upon us! For many, that means tons of shopping trips, running to family get-togethers, cooking up a storm—it’s an exciting time but one that definitely creates lots of work and even more costs. If you’re looking to make some extra cash this season to give your loved ones (and yourself!) the best holiday ever, ISS makes it easy to get connected with the right work that fits your skills and your schedule—giving you more time to enjoy all that the holidays have to offer. at ISS
July 23, 2023
Not that long ago, it was common for employees to be at the same job for years, even decades. Now, that’s often unheard of! Employees like to job hop, try out new opportunities and climb that corporate ladder at a bunch of different organizations. But, what if it didn’t have to be that way? at ISS
July 21, 2023
When employees struggle to get ahead, they often seek opportunities to do so elsewhere. Unfortunately, many workers feel their employers stifle their professional growth, leading to an all-too-common revolving door. at ISS
More Posts
Share by: